In this era of eCommerce and Omnichannel retail, traders always focus on improvising their customer experience on Magento stores. However, this mission requires a consistency in store designs, advertising assets, social networks with familiar interactions such as product showcase, payments, checkout process, order fulfillment etc.
But the saddest part is that only 50 percent of the total user base was able to make use of the above-mentioned contribution of the front-end Magento features. The business officials need to find the remaining 50 percent of the smooth back-end operation. Dedicated development firms like GetAProgrammer can help you with adept Magento developer in Sydney in your eCommerce project by executing right activities and managing database of your business site.
To ensure that Magento contributes an excellent user-experience to the customers, the platform is arriving with some engaging updates in the coming year. So, according to the standards for a strong Magento CRM mentioned above, here are some of the effective CRM solutions highlighted below that would perfectly work for Magento omnichannel retail.
#Hubspot – Full-stack Magento CRM
This is CRM system is popularly resigned for digital marketing and cross-border sales. The Hubspot is optimised for tackling and implementing online campaigns with smart data management and real-time synchronisation among the channels.
Business tycoons on Magento, who acquire clients via inbound strategies for content marketing, search engine optimisation, etc. would find Hubspot to be the opt CRM solution. Not just that, this CRM system can help you with many other activities for creating a full digital experience. With Hubspot, Magento merchants can boost up full online sales and marketing, manage detailed customer data making right decisions for both long term and short term campaigns, as well as industries of any scale.
#Metrilo – Powerful Magento CRM
Metrilo provides detailed and personalised data such as customer journeys, order history or many other customised activity records on the websites. This powerful CRM is meant to gather customer insights that help website owners to determine next steps in sales or to make further improvements for the next sales campaigns.
Depending on the actions of the customers, they would be selected by filters and segments. Besides, an automation email can also be set up to ensure that those custom-built messages would match with the group of customers.
- Multi-Channels data: evaluate each traction channels
- Live data: know about visitors in real time
- Event-based tracking: track customer actions base on web sessions, etc. are some other cutting-edge features of Metrilo on Magento.
#SugarCRM – Full integration with Magento
For the traders, who especially deal in some proven sales and marketing channels, Sugar CRM is the ultimate option for them. Because of its simplicity and reliability, Sugar CRM system provides options for data management and informative visual reports and many more. It can save the owner’s time in gathering insights, and handling customers and revenue.
Though it is not a good support for multi-channel activities like inbound marketing and automation campaigns, Sugar CRM is best in analytics and future forecasts.
#Agile – All-in-one Magento CRM
Agile is the trending Magento CRM in eCommerce domain. It is meant for small yet proactive teams, who strive for all-in-one CRM solutions to carry out varied marketing and sales campaign at a reasonable price. As a SaaS solution, Agile CRM enhances its association with easy to use and mobile-ready panel interface with quick operation.
This CRM system also integrates perfectly with social channels like Facebook, LinkedIn, Twitter, etc. along with other systems for telephone, SMS, billing as well as other CMS.
- Agile CRM includes amazing features that support sales, marketing, and customer services.
- For sales domain: meeting management, and project management,contacts and deals management.
- For marketing domain: landing page builder, social suite, tracking, and marketing automation.
- For customer services domain: feedbacks, helpdesk, tickets and processing auto-responses.
You can include all the factors from the above checklist in your CRM project as well. Just put a step ahead to avail excellent Magento CRM assistance at none other but GetAProgrammer in Australia. Hence, let our CRM consultants lead you all the way through.